Terms of service

These Terms of Service govern access to and use of veloavenir.com.

The website is operated by Vélo Avenir.

Use of the Website

You may use this website for lawful personal purposes and to browse or purchase products offered through our online store.

You must not misuse the website, attempt unauthorized access, interfere with its operation, introduce malicious software, or use it for unlawful purposes.

Product Information

We aim to present product descriptions, photographs, prices and other information clearly and accurately.

Minor differences in appearance may occur due to screen settings, photography or manufacturing variations.

Availability

Products are offered subject to availability.

Adding an item to a cart does not guarantee availability until an order has been accepted and processed.

Prices

Prices displayed on the website are shown in euros (€) unless otherwise stated.

The total amount payable is displayed before the customer confirms payment.

Orders

Submitting an order constitutes an offer to purchase the selected products.

Vélo Avenir may refuse or cancel an order where reasonably necessary, including in cases of payment failure, suspected fraud, material pricing errors or product unavailability.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

Payment

Accepted payment methods include:

Visa and Mastercard

Payment must be successfully authorized before an order can be processed.

Shipping

Vélo Avenir currently delivers to supported addresses in mainland metropolitan France, subject to the exclusions stated in our Shipping Policy.

Standard shipping is free.

Detailed processing and delivery information is provided in our Shipping Policy.

Returns and Refunds

Vélo Avenir provides a 30-day return period under our commercial return policy.

Please consult the Return & Refund Policy for applicable procedures.

Mandatory consumer rights remain unaffected.

Intellectual Property

Unless otherwise indicated, website content including text, layout, graphics and other materials may be protected by intellectual property rights.

Content may not be reproduced or commercially exploited without appropriate authorization.

Third-Party Services

Certain website functions may rely on third-party providers, including payment, e-commerce and delivery services.

Their services may be subject to their own applicable terms and privacy practices.

Liability

Nothing in these Terms excludes or restricts liability that cannot legally be excluded or restricted under applicable law.

Governing Law

These Terms are governed by applicable French law, without depriving consumers of mandatory protections available to them.